Library card application and rules

KESKI libraries use a common library card. The first library card is free of charge, you can get it by filling out and signing the library card form and presenting a photo ID (e.g. driver's license, passport) at the library.
This is how you get a Library card
You can also submit a library card application online. Fill out the application in the online library and identify yourself with e.g. bank credentials. You can pick up the card at any Keski library office the day after submitting the application. A person under 15 needs the guardian's consent and signature on the card form.
Apply for a library card online
Printable library card application
Also check out the Central Libraries to the terms of use.
Pin code
In addition to the Library Card, a 4-digit A PIN code that is only given in person in the library (not by phone or email). A PIN code is also required to use self-service libraries. The PIN code given by the library can be changed in the online library itself after the first login.
Responsibility for the card
The library card is personal. Therefore, do not lend your card to anyone. You are responsible for your card and the material borrowed with it, as well as the use of the combination of borrower ID and PIN code. The guardian is responsible for loans for children under the age of 15.
Use of a library card in self-service libraries
Please note that the library card (and PIN code) can also be used to enter the library premises self-employed in those Central libraries that use an access control system based on identification with a library card.
Loss of library card
If your library card is lost, report it to the library immediately! The lost card will be banned from borrowing until you report that the card has been found or claim a new card from the library (€4,00, €15 for under 2,00s). A card reported as lost cannot be used to log in to self-service libraries either. If a new library card is made for a person under the age of 15 to replace the lost one, a guardian or a card form signed by the guardian must be accompanied.
Loan periods for materials
- Books 28 days
- Audiobooks 28 days
- Music recordings and sheet music 28 days
- Adult department magazines 14 days
- DVDs 14 days
- Board games and digital games 14 days
- Borrowable musical instruments 14 days
Late fees and return notice
Late fee (€0,50 / starting week) will be charged on the third day after the due date, maximum compensation €3,50/loan. No late fee is charged for books and magazines in the children's departments. A return reminder fee (€1,00) will be charged for materials that have a reservation immediately after the due date. The normal late fee will be charged for other types of materials in the children's departments (DVDs, etc.).
Return reminder fee (€1,00) is sent for materials that have a reservation. The fee is charged for sending a return request regardless of the selected delivery method (text message, email or letter). The return request fee is also charged for books and magazines in the children's departments.
Schedule of return prompts
1. return request is sent 3 days after the due date. 2. a return request is sent 15 days after the due date. Note! If there are reservations about the loaned material, a return request will be sent and the late fee will start to be charged immediately the day after the due date.
Borrowing ban and invoicing
Accumulating late fees may result in a borrowing ban. The borrowing ban automatically takes effect when the library card balance reaches €10,00 in debt. The borrowing ban is effective immediately in all Central Libraries.
An invoice for unreturned materials will be sent 2 months after the due date.
If the material has not been returned or the fees have not been paid despite the notices, the collection will be transferred to the collection agency, which will collect its own costs in addition to the library's receivables.
Billing surcharge €2,00 will be charged even if the material is returned after sending the invoice.
Replacement of lost or damaged material
If the material you borrowed is lost or damaged, notify the library. Lost or damaged material must be replaced by paying the replacement fee specified by the library OR by acquiring the same work instead. Due to copyright reasons, film recordings cannot be replaced with a similar work. Also, digital games cannot be replaced with a similar work.
The compensation amount will be added to the customer information within a few working days. A separate invoice is not sent, but the compensation can be paid like other library fees at the cash desk or online bank through the Keski online library.
Replacement fees will not be returned to the customer, even if the replaced material is later found.
Other payments
- Remote service order €4,00 / loan + fees charged by the sending library/archive
- Renewal of a lost card €4,00; for under 15s €2,00
- Reservations not picked up and not canceled during pickup time €2,00
- Lost or destroyed case of material (CDs and DVDs, digital games) €2,00
Materials removed from the collection and put up for sale are priced by the library on a case-by-case basis. Unsold material can be passed on free of charge if desired. Other products for sale, such as accessories and seasonal products, are priced by the library on a case-by-case basis.
Central libraries' customer register
The library collects information about customers in a database for the purpose of registering loan information. According to the Data Protection Act, everyone has the right to check information about themselves in the customer register. The information in the customer register will not be handed over to anyone outside and the information will not be sold.
Data protection statement of the central libraries' customer register (PDF)
You can read more about the technical implementation of the central libraries' common systems and the processing of customer data here: Data protection and security for the customer (Keski libraries)
Camera surveillance and access control systems of Äänekoski libraries
All Äänekoski libraries have recording camera surveillance in use. An access control system is also in use in the Sumiainen and Konginkanka libraries and in the magazine reading room of the Suolahti library. You can find the data protection statements of monitoring systems in accordance with the EU's General Data Protection Regulation (EU 2016/679) in the city of Äänekoski Privacy notices from the page.
Address changes and updating your contact information
If your name, address, phone number or email address changes, please remember to update your information for the library as well!
Address change information is not updated in our library system directly from the population register. You can update your contact information In the online library of Keski libraries Log in with your Keski library card number and your personal PIN code and change your address on the My information page.
You can also change your address in person by visiting the library or by e-mail (see the library's own page). The message must contain the name of the sender, the Library card number and the old and new address.